Pissed off twice
Mar. 14th, 2004 01:53 pmGrrrr. I picked up my new PDA at Circuit City last night, a Sony Clié TJ37. Sony ships a CD that contains a special-for-Cliés version of the Palm Desktop, but it’s only a Windows app. I figured this only mattered for things like accessing the MP3 player. Nope. From hunting around on the web, I’ve finally discovered that any Clié with an MP3 player won’t sync at all with the ordinary Palm Desktop on a Mac.
There’s a solution — The Missing Sync, a piece of third-party software, which gives Mac users full access to the Clié. I eventually bought the download version (after waiting an hour because their store site’s server was down). I got my confirmation email, which was supposed to contain a download URL, but didn’t. I wrote to customer service, who’ll eventually get around to me by the next business day. Fuckers.
Update: Actually, they emailed me with an URL about seven hours after I sent the complaint. Still not as good as it could have been, but better than the next day.
There’s a solution — The Missing Sync, a piece of third-party software, which gives Mac users full access to the Clié. I eventually bought the download version (after waiting an hour because their store site’s server was down). I got my confirmation email, which was supposed to contain a download URL, but didn’t. I wrote to customer service, who’ll eventually get around to me by the next business day. Fuckers.
Update: Actually, they emailed me with an URL about seven hours after I sent the complaint. Still not as good as it could have been, but better than the next day.